Below are the body measurements we use as a guide to create our styles during the design process. Our clothes are designed based on a woman whose height is 5ft 6- 5ft 7( 168 - 170 cm).
The fit of a garment varies depends on the style. You can find garment measurements in the "size and measurement" section in each garment page.
| Forgotten Tribes Size | UK size | US size | FR/EU size | Bust | WAIST | HIP |
| S | 8 | 4 | 36 | 83 cm | 65 cm | 91 cm |
| 10 | 6 | 38 | 88 cm | 70 cm | 96 cm | |
| M | 12 | 8 | 40 | 93 cm | 75 cm | 101 cm |
| 14 | 10 | 42 | 98 cm | 80 cm | 106 cm | |
| L | 16 | 12 | 44 | 103 cm | 85 cm | 112 cm |
| 18 | 14 | 46 | 109 cm | 91 cm | 118 cm | |
Always measure against your body rather than over clothes for an accurate result.
Measure under the arms at the fullest part around the bust horizontally
Measure around the natural waistline
With the feet together measure around fullest part
In bare feet take the measurement from the top of the inside leg and measure down the inside leg to the floor
|
UK
|
EU
|
Insole length |
| 3.5 | 36 | 23.5 cm |
| 4.5 | 37 |
24.2 cm |
| 5.5 | 38 | 24.7 cm |
| 6.5 | 39 | 25.7 cm |
| 7.5 | 40 | 26.5 cm |
| 8.5 | 41 | 27.2 cm |
Upper: 100% genuine leather
Insole: 100% genuine leather
Outsole: TPR Rubber
We are proud to offer all our customers a 30 days Return & Exchange policy. This allows you to return anything you have bought from us within 30 days of the purchase date, for either an exchange or a refund provided that the conditions below are met;
How do I send my item back for a refund or exchange?
UK
Returns & Exchanges within the UK are FREE. Please use our Returns Portal in the link below to create your returns label (a QR code option is available if you don't have a printer);
How does it work?
FAQ
Are returns & exchanges Free: Yes, but only for UK orders
I don't have a printer, what can I do? : Choose the QR code option and you will be emailed a QR code that will allow you to get the label printed by your local Post Office. Show this QR code on your phone to your local post office and they will be able to print the label off for you.
I can't find my Order ID? : Your Order ID is a 6 digit number that can be found on your order confirmation and dispatch notification emails. You can also find it on the Royal Mail shipping label affixed to your parcel that was used to deliver the parcel to you.
I haven't received an order confirmation or dispatch notification email? : These emails would have been sent to the email address you provided us with when placing the order. Please check that mailbox (including spam folder).
Can I get my parcel collected from Home? : No, unfortunately that option is not avaible. Your parcel must be taken to your local Post Office.
How long does it take for a refund to take place? : We will issue a refund as soon as we receive and process your parcel.
How can I exchange an item? : Please select the item & size that you'd like instead in our returns portal and we will send it to you as soon as we receive your parcel.
Will I be notified when my return or exchange has been processed? : Yes, you will receive an email notification as soon as it has been processed.
How long will it take for my parcel to reach you after I've shipped it? Please allow 4 to 6 working days.
I have a question, could someone assist me? Sure, please email us at hello@forgottentribes.com
INTERNATIONAL
International customers are responsible for the return shipping. Please email us at hello@forgottentribes.com to request a return.
Once we receive it back and verify it is unworn, the return will be processed and a refund will be issued. You will be notified via email that the refund has taken place and the funds should be transferred back to your account within 24h.
Where are you based?
We're a UK company, based in London. All orders are shipped from our London warehouse.
Please note that we no longer ship to the EU from our UK branch. If you are an EU customer please order from our EU branch (based in France) www.forgottentribes.fr/en
Where can I see some reviews about your company?
What is your returns policy?
We offer a 30 days returns policy. Returns for customers within the UK are Free.
Where is my stuff?
If you haven't received your goods within the normal timeframe mentioned in the Shipping & Returns tab, please email us at hello@forgottentribes.com and provide us with your order ID so we can look into the issue.
I have sent my order back, how long does it take to process my refund?
Once we have received your package, your refund will be processed within 2 business days. You will be notified via email at the address listed on your account when this transaction has taken place.
After we have issued the refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account.
Do you do wholesale?
No we currently don't do wholesale, sorry.
United KingdomThey certainly attract a lot of positive interest. My only regret I that I bought them quite late in the year, but can't wait for Spring/Summer next year.
United KingdomComfy, great qauilty and different
United KingdomI love these shoes ,they are really comfortable. They look great too.
United KingdomI love the sandals and the company were super helpful and friendly.. will definitely be a regular customer
United KingdomI was worried they'd chafe because leather (they do a tiny bit, but then they are new shoes), but they're really comfy. I'm usually a size 7, which was too small in these, entirely because the zip wouldn't go over my ankles. I now have them in a Size 8 and they fit great! I haven't worn them a huge amount yet but really like them. They look amazing, too.
United KingdomThe sole is very cloud like and soft but I found the leather a little hard, the good thing about the sandals is that you can adjust the width. Great buy but be warned the leather isn't as soft and they do look great..
United KingdomFirst time they seemed bit stiff as I normally wear very worn soft shoes but didn't take long to feel comfortable and now I love wearing them!
United KingdomSo comfortable and they fabulous! True to size and a lovely soft leather.
United KingdomThese are great. Perfect for slightly wider feet as they can be adjusted all the way down. Very comfy.
United KingdomI really love my sandals. I have wanted them for about three years since I emailed you and you said they were models own. So glad you decided to have them made. So many compliments. Thank you. They fit perfect I am a seven so got 40. So comfy feel like you are walking on a cloud
United KingdomI recently bought the Gladiator Trainers and absolutely love them! Super comfy & so stylish, they receive so many compliments every time I wear them.
United KingdomLove my sandals, stylish and comfy!
United KingdomI have been looking for these sandals since seeing your models wearing similar ones. Well done for finally sourcing them. They are true to size and very comfortable. Importantly for someone who needs a bit of cushioned support under foot these are perfect. Very cool.
United KingdomAnother Great Purchase. Will be worn with most of my items from yourselves
United KingdomAmazing.. everyone comments on them
United KingdomReally comfy and cool look.
