Contact Us
Questions about an order, a product or sizing? We're a small team and we personally answer every message. Email us and we'll get back to you as soon as we can.
Email usA quick note on email replies
We're currently having trouble with Hotmail, Outlook and Live email addresses — it looks like they may be blocking our domain, so some customers aren't receiving our replies.
- If you can, please contact us using a non-Hotmail address (Gmail, Yahoo, iCloud, etc.) so our reply reaches you.
- If you only have a Hotmail/Outlook account, please message us on Facebook instead.
We're very sorry for the inconvenience — we're working to get this resolved.
Other ways to reach us
Email is the best way to get hold of us — you can also find us on social:
Quick answers
Where's my order?
Once your order ships you'll get a tracking email. UK Standard usually arrives 2–3 working days after dispatch. For full details, see our Shipping & Delivery page.
How do I return or exchange something?
You have 14 days from delivery date to return most items. Start it in a minute on our Returns & Exchanges page — just have your order number handy.
What size should I order?
We design from a UK size 14 for a truer fit. Each product page has a size guide — and if you're between sizes, message us and we'll help you choose.
How quickly will you reply?
We're a small team and answer every message ourselves, usually within a couple of working days. If you're on Hotmail or Outlook, please use another email address or Facebook so our reply reaches you.