Textured Silver and Onyx Beads Necklace

• Free shipping on UK orders over £100, £3.99 for UK orders under £100.
• Dedicated EU site for European orders. Low-cost international delivery from £10.
• Fast dispatch and delivery. Learn more about shipping & delivery
• Free returns on all UK orders. Easy, hassle-free return process.
• Returns accepted within 30 days of purchase*. Learn more about our returns & exchanges 

          *Excluding piercing jewellery and socks due to hygiene reasons

Where are you based?

We're a UK company, based in London. All orders are shipped from our London warehouse.

Please note that we no longer ship to the EU from our UK branch. If you are an EU customer please order from our EU branch (based in France) www.forgottentribes.fr/en 

 

Where can I see some reviews about your company?

Google Reviews

TrustPilot

 

 

What is your returns policy?

We offer a 30 days returns policy. Returns for customers within the UK are Free.

 

Where is my stuff?

If you haven't received your goods within the normal timeframe mentioned in the Shipping & Returns tab, please email us at hello@forgottentribes.com and provide us with your order ID so we can look into the issue.

 

I have sent my order back, how long does it take to process my refund?

Once we have received your package, your refund will be processed within 2 business days. You will be notified via email at the address listed on your account when this transaction has taken place.

After we have issued the refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account. 

 

Do you do wholesale?

No we currently don't do wholesale, sorry.